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Privacy Policy

Enquiries Booking

Privacy Policy

Controller

The owner of this website is responsible for processing your personal data. You can find our company details in the legal notice.

General Information

We take the protection of your personal data very seriously. We process your data in accordance with statutory data protection regulations and this privacy policy.

You can generally use our website without providing personal data. Where personal data (e.g. name, address, email address) is collected, this is always done, as far as possible, on a voluntary basis.

Processors and Recipients

We process your personal data with the help of processors who support us in providing our services (e.g. web hosting, newsletter delivery).

These processors are strictly bound to confidentiality and may only process your data as required to provide their services.

Your personal data is only disclosed to typical service providers such as banks, tax advisors, shipping providers, etc., where necessary to fulfil legal or contractual obligations.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the address line of the browser switching from “http://” to “https://” and by the lock icon in your browser.

When encryption is enabled, data transmitted to us cannot be read by third parties.

Contact Form

The personal data you submit via our contact form will be processed for the purpose of handling your inquiry, based on your consent given by submitting the form.

There is no legal or contractual obligation to provide this data. However, failure to do so means we cannot process your request.

You may withdraw your consent at any time in writing. This does not affect the lawfulness of processing based on consent before its withdrawal.

Email Newsletter

By ticking the checkbox, you agree to the processing of your personal data for the purpose of receiving our email newsletter with current offers.

Providing this data is voluntary. Without consent, you will not receive a newsletter.

You can withdraw your consent at any time in writing or via the unsubscribe link in the newsletter. You may also object to the processing of your data for direct marketing purposes.

Cookies

This website uses cookies to make it more user-friendly and efficient. Cookies are small text files that store information locally on your device.

For more information on cookies, see Wikipedia.

Changing Cookie Settings

You can configure your web browser to manage how cookies are handled. Disabling cookies may limit the functionality of this website.

Cookies Used on This Website

Our website uses services from the following providers:

Google Analytics

This website uses Google Analytics (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to analyze website usage based on our legitimate interest (Art. 6(1)(f) GDPR).

IP anonymization is enabled, so your IP address is shortened within the EU or EEA before being transmitted to Google servers (in rare cases, full IPs are sent to the USA and shortened there).

We have concluded a data processing agreement with Google. More information: Google Privacy Policy.

Google Analytics Remarketing

This website uses Google Analytics Remarketing in combination with Google Ads and DoubleClick to show cross-device, interest-based ads.

With your consent, Google links your browser and app history to your Google Account so personalized ads can be shown across all devices.

You can permanently opt out of personalized advertising in your Google Account settings: Google Ads Settings.

Disabling Google Analytics

S-MTS

This website uses the S-MTS product by MTS online for offers, room display and inquiry processing. S-MTS sets cookies and tracks anonymized request data to improve system performance and analytics.

Kognitiv (Seekda)

We use Kognitiv (Seekda) for online bookings. Their privacy policy can be found here: seekda.com.

Your Rights

  • Right to access, correction, deletion, and restriction of processing
  • Right to data portability (when processing is based on consent or a contract)
  • Right to withdraw consent at any time
  • Right to object to direct marketing
  • Right to lodge a complaint with the supervisory authority

Online Marketing & Marketing Automation for Hotels (ADDITIVE)

We use tools from ADDITIVE GmbH (39011 Lana, Italy) for hotel marketing purposes (e.g. landing pages, marketing automation, newsletter, voucher systems). Data is processed based on Art. 6(1)(f) GDPR (legitimate interest) or your consent.

More information: www.additive.eu

ADDITIVE+ LANDINGPAGE

We use ADDITIVE landing pages with Google Analytics and cross-channel tracking to evaluate and optimize our marketing efforts.

ADDITIVE+ MARKETING AUTOMATION

We use ADDITIVE software to automate offers and strengthen customer loyalty based on form submissions or bookings. You can unsubscribe at any time via the unsubscribe link in messages.

ADDITIVE+ VOUCHERS

Our voucher system uses ADDITIVE software to process purchases. Data is processed to fulfil contractual obligations and may be shared with payment providers or tax advisors as required.